We're operators,
not a software vendor.
OANA Tech was founded to give service-based businesses the operating layer they deserve - calm, controlled, and built around how owners actually run their day.
Our mission
Make AI feel like a trusted operator.
Most software dumps features on owners and disappears. We install the system, plug the leaks, and stay close until your business runs on rails - with humans firmly in the loop.
Our story
Built in Quebec, for the businesses that keep it running.
After years inside service businesses watching quotes go cold and leads disappear into inboxes, we built OANA: one operating layer that finally connects sales, follow-up, and daily priorities - without giving up control to a black box.
What we believe
Humans in command
AI drafts and recommends. Owners decide. Sensitive actions never move without explicit approval.
Calm operations
A quiet, clear dashboard beats noisy dashboards every time. Less to read, more to act on.
No lock-in
Your data is yours. Clean offboarding, exportable workflows, transparent permissions.
Local accountability
Based in Québec, working closely with operators who can reach a real human when it matters.
By the numbers
Lead Leakage Audits delivered
Average response-time gain
Owner hours recovered weekly
Of clients keep OANA after 90 days
Proof of impact
What happens after OANA is installed.
These are representative results from recent engagements. Every business is different - your audit will show exactly what you're leaving on the table.
Lead recovery rate
Prospects that went quiet are re-engaged automatically. Clients typically see a measurable portion of cold leads warm back up within 30 days.
Missed-opportunity reduction
Missed calls, unread quotes, and forgotten follow-ups drop sharply once triggers and sequences are live.
Response-time improvement
Automated text-backs, quote reminders, and handoff alerts cut the time between lead interest and your team's reply.
Owner hours recovered
Morning briefings, drafted follow-ups, and blocked-work alerts mean less time chasing information and more time deciding.
CLIENT VOICES
What operators say after OANA.
Placeholder testimonials from service business owners who've seen the impact.
We recovered 28% of our stale leads in the first month. The automated sequences did what our team never had time for.
David R.
Owner, Reno Verdun
My response time to new inquiries dropped from hours to under 8 minutes. That alone changed our close rate.
Amélie T.
Director, Atelier Côté
I was spending 15 hours a week chasing updates. Now I spend 10 minutes with the morning briefing and I'm already ahead.
Carlos M.
Partner, Laval Elec
The team
Operators behind the command center.
A small, senior team of operators, automation engineers, and AI specialists. Every engagement is led by someone who has actually run a service business.
Tommy Kenny
Co-founder & CEO
Spent a decade running service operations before building OANA. Leads strategy, client engagements, and the Lead Leakage Audit.
Mathieu Tremblay
Co-founder & Business Development
Automation and AI engineer. Designs the secure agent architecture and ships the integrations that keep the CRM honest.
Yemima Monterdoza
Director of Operations
Runs delivery end-to-end. Makes sure every install lands on time and every client has a real operator on call.